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shiprocket.in › support › solutions › 152000000024
Home : Customer Support
Account Signup, Requirements to become a Shiprocket Seller, Different Courier Partners, Ship Internationally.
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shiprocket.in › support › solutions › articles
Learn More About Your Home Page : Customer Support
The Shiprocket Home Page is divided into two major sections: 1) Actions Needing Your Attention Today 2) Your Upcoming Pickups 1) Actions Needing Your Attention Today This section will focus on the
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shiprocket.in › support › solutions › articles
How to block ODA (Out of Delivery Area) pincodes? : Customer Support
These are remote areas where the majority of courier partners refuses to deliver orders. This results in RTO and poor customer experience. In Shiprocket, you can block ODA pincodes by: Courier: Block a...
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shiprocket.in › support › solutions › articles
How to block and unblock ODA and RTO pincodes? : Customer Support
These are remote areas where the majority of courier partners refuse to deliver orders. This results in RTO and poor customer experience. RTO stands for Return to Origin. The process of sending back an ord...
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shiprocket.in › support › solutions › folders
Courier : Customer Support
Courier selection, activate couriers, deactivate couriers, ODA & RTO pincodes
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shiprocket.in › support › solutions › articles
Is GST applicable on SRF packaging? : Customer Support
Yes, you need to pay 18% GST for using SRF packaging services.
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shiprocket.in › support › solutions › articles
What format will the report be in? : Customer Support
What format will the report be in?
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shiprocket.in › support › solutions › articles
Can I cancel a picked up shipment? : Customer Support
You can’t cancel a shipment that is picked up. Shipments can only be canceled before handover to couriers.
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shiprocket.in › support › solutions › folders
RTO Orders : Customer Support
Return to Origin (RTO) Orders, Manage RTO orders, RTO Order Delay
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shiprocket.in › support › solutions › articles
Why there is a weight discrepancy pop up on my screen? : Customer Support
Weight discrepancy arises when there's a difference between the weight given by the seller and the courier company. During this period, Shiprocket put the additional amount of difference on-hold. This pop up acts as a notification which tells you...
